Privacy Policy

Last Updated: 16th July 2026

PMBS Music Printing (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, musicprinting.co.uk (the “Site”), and when you purchase our music printing services.

In accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we are the data controller responsible for your personal data.

1. Information We Collect

We may collect and process the following types of personal information:

  • Identity and Contact Data: Name, billing address, shipping address, email address, and telephone number.
  • Order and Service Data: Information you provide when placing an order or making an enquiry (for example, order notes, print specifications, and correspondence with us).
  • Transaction and Billing Data: Details of purchases and payments. Please note that we do not receive or store your full card details (see Section 3).
  • Technical and Device Data: Internet protocol (IP) address, browser type and version, time zone setting and location, and operating system and platform used to access the Site.
  • Usage Data (Analytics): Information about how you use our website and services (for example, pages visited and interactions).
  • Cookie Data: Information collected through cookies and similar technologies, including those used by Google Analytics (see Section 6).
  • Marketing and Communications Data: Your preferences in receiving marketing from us (such as our newsletter) and your communication preferences.

2. How We Use Your Information (Lawful Basis)

We use your personal data only when the law allows us to. Most commonly, we use your data on the following lawful bases:

  • Performance of a Contract: To process and deliver your order, manage payments, handle customer service queries, and notify you of the status of your printing project.
  • Consent (Marketing): Where you have specifically opted in to receive our newsletter or marketing communications. You can withdraw your consent at any time (see Section 8).
  • Legitimate Interests (Website Improvement and Analytics): To understand how our website is used, improve the Site and our services, maintain website security, and support internal reporting and business analysis. Where we rely on legitimate interests, we consider and balance any potential impact on your rights.

We may also process personal data where necessary to comply with a legal obligation (for example, accounting and tax requirements).

3. Payment Processing and Security

PMBS Music Printing does not store credit card or debit card details on our servers. All payment transactions are processed through secure, third-party payment processors. These providers handle your payment information in accordance with their own privacy and security policies, and they do not share your full card details with us.

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

4. Disclosure of Your Information (Data Sharing)

We do not sell, rent, or lease our customer lists to third parties.

To provide our services and operate our business, we may share your personal data with:

  • Payment processors: To take payment for your order (we do not receive or store your full card details).
  • Delivery and logistics providers: Including shipping and courier companies to deliver your printed music.
  • IT and website service providers: Including hosting, website administration, and systems support.
  • Analytics providers: Including Google Analytics (see Section 6).
  • Professional advisers: Including lawyers, auditors, and insurers.
  • Regulatory authorities and law enforcement: Where required by law or to protect the rights and safety of PMBS Music Printing, our customers, or others.

We only share personal data where necessary and, where applicable, we require service providers to protect your information and use it only for the services they provide to us.

5. International Data Transfers

Some of our third-party service providers (for example, analytics or email/communications providers) may process personal data outside the UK.

Where personal data is transferred outside the UK, we ensure that appropriate safeguards are in place as required by UK data protection law (for example, the UK International Data Transfer Agreement, the UK Addendum to the EU Standard Contractual Clauses, or transfers to countries subject to UK adequacy regulations).

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to distinguish you from other users, help the Site function properly, and improve your browsing experience.

  • Google Analytics: We use Google Analytics to help us understand how visitors use the Site (for example, pages visited and time spent on pages). Google Analytics uses cookies and may process certain technical identifiers (such as IP address and device information) to provide aggregated analytics reports.
  • Managing cookies: You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Site may become inaccessible or not function properly.

7. Data Retention

We keep your personal data only for as long as necessary for the purposes set out in this Privacy Policy.

  • Order and accounting records: We retain order, invoice, and related transaction records for 6 years after the end of the relevant financial year, to meet accounting and tax requirements.
  • Marketing data: If you have opted in to receive marketing, we will retain the relevant contact details and marketing preferences until you withdraw consent (or until we otherwise determine that consent is no longer valid/appropriate).

We may retain certain information for longer if required by law, to resolve disputes, or to enforce our agreements.

8. Your Legal Rights (UK GDPR)

Under UK data protection laws, you have the right to:

  • Request access to your personal data.
  • Request rectification (correction) of your personal data.
  • Request erasure of your personal data (in certain circumstances).
  • Request restriction of processing (in certain circumstances).
  • Request data portability (in certain circumstances).
  • Object to processing (including where we rely on legitimate interests, and to direct marketing).
  • Withdraw consent at any time where we rely on consent (this will not affect the lawfulness of processing before you withdraw it).

To exercise any of these rights, please contact us using the details in Section 9.

You also have the right to complain to the Information Commissioner’s Office (ICO). You can find details of how to do this at: https://ico.org.uk/

9. Contact

If you have any questions about this Privacy Policy or our data protection practices, or if you would like to exercise your rights, please contact us:

PMBS Music Printing
Suite 8, Prudential Buildings
61 St. Petersgate
Stockport, SK1 1DH
UK

Email: pmbs@musicprinting.co.uk

10. Legal Information

VAT Registration Number: GB 385 4700 78