Last Updated: 14th July 2026
These Terms and Conditions (“Terms”) govern the relationship between PMBS Music Printing (“the Company”, “we”, “us”, or “our”) and any individual or entity (“the Customer”, “you”, or “your”) purchasing music printing and binding services via musicprinting.co.uk (“the Website”) or by email.
By placing an order with PMBS Music Printing, you agree to be bound by these Terms.
1. The Services
1.1 PMBS Music Printing provides professional, print-on-demand services for sheet music and musical scores.
1.2 Services include, but are not limited to:
- Digital cleaning, straightening, and resizing of public-domain and IMSLP scores.
- Professional optimization of margins and layout for rehearsal readiness.
- Custom binding (wire or staple) and paper selection (A4, SRA4, B4, A3 in white or ivory).
- Bespoke enlargement of parts for enhanced visibility.
1.3 Print-on-demand model: We do not hold pre-printed stock. Each order is produced only after your order is accepted and payment is received (or as otherwise agreed on the invoice). We then process the requested material (where applicable), print it to the chosen specification, bind it (if selected), and dispatch it. As a result, most items are made to order and may be customised or personalised to your requirements.
2. Orders and Contract Formation
2.1 Orders may be placed via the Website or by email to pmbs@musicprinting.co.uk.
2.2 An order is deemed accepted only when (a) we send a written confirmation email and/or invoice to the Customer (“Order Confirmation”); and (b) payment has been received in full (unless we agree otherwise in writing). A contract is formed when these conditions are satisfied.
2.3 Processing/production typically begins after payment is confirmed, unless we agree otherwise in writing.
2.4 We reserve the right to refuse or cancel any order prior to dispatch. Reasons may include, but are not limited to, suspected copyright infringement, technical inability to fulfil the request, errors in pricing or product information, or unavailability of materials.
2.5 The Customer is responsible for ensuring the accuracy of all specifications provided during the ordering process (e.g., paper size, binding type, and specific scores requested), including confirming any proofing details we may request.
3. Intellectual Property and Copyright
3.1 Customer Responsibility: Where the Customer provides files or scores for printing, the Customer warrants that they own the copyright or have obtained all necessary licences and permissions to reproduce the material.
3.2 Public Domain / IMSLP and copyright considerations: We operate under UK copyright law. We can print and prepare scores sourced from public-domain repositories (including IMSLP) and similar sources. Copyright status can vary by country and may depend on the edition, editor, engraver, publication date, and any applicable rights in annotations or arrangements. Where a score is public domain in the UK but may still be under copyright in the Customer’s jurisdiction, we can fulfil the order to the Customer’s shipping address. It is the customer’s responsibility to ensure that any content they order complies with the copyright laws of their own jurisdiction. You are responsible for ensuring that the material you request us to print is lawful to reproduce in the destination country (and any country where the order may be processed or delivered) and that any necessary permissions have been obtained.
3.3 Service fee vs. underlying works: Our charges relate to the service we provide (including labour, file preparation/optimisation, printing, paper, binding, and fulfilment) and do not represent the sale or transfer of any copyright in the underlying musical works.
3.4 Indemnity: The Customer agrees to indemnify PMBS Music Printing against all claims, costs, and expenses (including legal fees) arising out of any infringement or alleged infringement of intellectual property rights related to the materials provided by or requested by the Customer.
4. Pricing and Payment
4.1 Prices are quoted in Great British Pounds (GBP) unless otherwise stated. Where applicable, prices shown on the Website are exclusive of delivery charges, which will be displayed at checkout or included on the invoice. The Website allows customers to view prices and complete payment in USD or EUR as well as GBP. The currency selected at checkout and used for payment is the binding currency for that transaction.
4.2 We reserve the right to amend prices at any time. However, the price payable for an accepted order will be the price confirmed in the Order Confirmation (or invoice) at the time your order is accepted.
4.3 Payment must be made in full via the methods provided on the Website or as specified on the invoice before production commences, unless we agree otherwise in writing.
4.4 If payment is not received (or is reversed/charged back), we may suspend or cancel production and/or delivery.
4.5 For international orders, import duties, taxes, and customs clearance charges may be payable. We will absorb these charges where possible, but this cannot be guaranteed for all destinations and circumstances. Where such charges are applied, the Customer may be responsible for paying them to the relevant carrier or authority in order to receive the goods.
5. Production and Delivery
5.1 Production: Production will usually begin once the order is accepted and payment is received. As items are produced on demand, production timelines vary depending on the complexity of preparation work, paper/binding selections, and workload.
5.2 Turnaround Times: While we aim for a quick turnaround, dispatch and delivery dates are estimates only and are not guaranteed. We are not liable for losses arising from delays in production or shipping.
5.3 Delivery and shipping: We ship globally. Delivery charges (if any) will be shown at checkout or on your invoice. Unless otherwise required by law, risk in the goods passes to the Customer on delivery to the carrier.
5.4 Address Accuracy: The Customer is responsible for providing a correct and complete shipping address. We are not liable for orders lost, delayed, or returned due to incorrect address information.
6. Cancellation and Returns
6.1 Your 14-day right to cancel (Consumer Contracts Regulations 2013): If you are a consumer in the UK, you normally have a legal right to cancel a distance contract within 14 days without giving any reason. The cancellation period will generally end 14 days after the day you receive the goods.
6.2 Exception for customised/personalised/print-on-demand goods: The 14-day right to cancel does not apply to goods that are made to the consumer’s specifications or are clearly personalised (Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013). Because our products are typically produced as print-on-demand items to your chosen specification (for example, selection of score/edition, page preparation/optimisation, paper size/colour, binding, or enlargement), the statutory right to cancel will usually not apply once production has been allocated/started. If we agree to supply a non-customised item (rare), your cancellation rights may differ and we will confirm this in writing.
6.3 Cancellation before production starts: Where cancellation rights apply and you cancel before production has started, we will refund payments received for the cancelled item(s) in accordance with the Consumer Contracts Regulations 2013. If you ask us to begin production within the cancellation period and cancellation rights apply, you may be responsible for reasonable costs for work performed up to cancellation, as permitted by law.
6.4 Refunds, returns, and faulty goods: Refunds or replacements are only issued in the event of a fulfilment error (e.g., wrong score sent) or if the goods are faulty/damaged. Please refer to our Refund and Returns Policy for detailed procedures, including how to report a problem and any evidence required.
6.5 Faulty Goods: Claims for faulty or damaged goods should be made as soon as reasonably possible and, in any event, within 30 days of delivery to help us investigate and resolve the issue quickly. Nothing in these Terms affects your statutory rights in relation to faulty goods.
7. Limitation of Liability
7.1 PMBS Music Printing provides a professional optimisation service. However, the Customer acknowledges that the quality of the final print is largely dependent on the quality of the source material (e.g., historical scans) and any limitations inherent in that material.
7.2 Nothing in these Terms excludes or limits liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability which cannot be excluded or limited under applicable law.
7.3 Subject to clause 7.2, we shall not be liable for any indirect, incidental, special, or consequential losses or damages, or for any loss of profit, loss of income, loss of business, loss of opportunity, loss of goodwill, or loss of data, arising out of or in connection with the Services or any delay in production or delivery.
7.4 Subject to clause 7.2, our total aggregate liability to the Customer in respect of any order (whether in contract, tort (including negligence), breach of statutory duty, or otherwise) shall not exceed the total price paid for the order in question.
7.5 The Customer is responsible for checking that the ordered specification is suitable for their intended use (including page size, enlargement level, binding choice, and any performance or rehearsal requirements).
8. Termination
8.1 We may terminate or suspend an order, the Services, or your access to ordering (including refusing future orders) immediately by written notice if: (a) you breach these Terms; (b) we reasonably suspect fraud, misuse, or unlawful activity (including suspected copyright infringement); (c) you fail to pay any amount due when required; or (d) continued performance would be unlawful or impracticable.
8.2 If we terminate under clause 8.1 after production has started, you remain responsible for paying for work completed and costs incurred up to termination, to the extent permitted by law. Where we terminate due to our fault, we will provide an appropriate remedy (which may include a refund for amounts paid for undelivered goods).
8.3 Termination shall not affect any rights, remedies, obligations, or liabilities that have accrued up to the date of termination. Clauses intended to survive termination (including clauses relating to intellectual property, indemnities, limitation of liability, and governing law) shall survive.
9. Data Protection
9.1 Any personal data provided to us will be processed in accordance with our Privacy Policy and applicable UK data protection laws (including the UK GDPR).
10. Governing Law and Jurisdiction
10.1 These Terms are governed by and construed in accordance with the laws of England and Wales.
10.2 Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Contact Information
PMBS Music Printing
Suite 8, Prudential Buildings
61 St. Petersgate
Stockport
SK1 1DH
UK
Email: pmbs@musicprinting.co.uk